FAQs
In our On Demand program, Orozco offers three types of leather.
The brown pull-up leather is a 7-ounce leather, chrome tanned in a pull-up finish, this leather is treated with oils and waxes during the tanning process which gives the leather a pull-up effect, this means that when you pull on the boots the leather changes colors as the oils in the leather distributes.
This leather also has the ability to self healing, in places where there are superficial scuffs, with some oil and a cotton wipe you should be able to buff your boots and heal some of those scuffs.
The second option is a 7-ounce chocolate pull-up leather, this leather comes in a nubuck finish, for a more rugged look, but it maintains the character of a pull-up so that when you pull on the leather or crease it the oils shift and the color changes as well. These pull up is easy to treat and buff easily.
The third type of leather is a 7-ounce top grain black leather, as black is the most elegant color we decided to make it as classic as we could, this leather is top grain as it becomes easy to maintain and doesn’t grab too much attention to it, it’s easy to maintain and easy to shine as well.
All these leathers are sourced locally from Leon Guanajuato the capital of shoemaking in Mexico.
In the case of Made to Order pieces we have a wider range of options in colors and finishes as well. If you are interested in a different leather color or finish, please reach out to us and we let you know if there’s something for you.
We are proud to say that all our pieces are made in a small workshop that has lasted decades in San Mateo Atenco, a town on the outskirts of Mexico City, San Mateo Atenco is one of the best shoemaking places in Mexico, and the artisans in the workshop have more than three generations of experience.
In our On Demand program, we offer boots made in a stitchdown construction, with a 10-ounce leather insole, a 12-ounce leather midsole, and a sole of the client’s election.
We believe that stitchdown is a very skill-demanding and detail-oriented construction it signifies that it’s a handmade piece as well as a strong, flexible, and good-looking product.
In our Made to Order program, we offer different types of constructions, like blake stitch, blake rapid and even handwelting, if you are interested in other kinds of constructions, please reach out to us and let us know what you are looking for.
Our boots are water resistant, their stitchdown construction and their gusseted tongue, discourage the water from entering into the boots but this doesn´t make them waterproof if there’s enough water outside your boots water may enter them.
With our production system, your boots should be ready in three weeks upmost, as the process is completely handmade and very detailed. As a small workshop, we like to give enough time and attention to every pair of boots so everything goes as perfectly as it should.
Orozco Boots are completely resolable, there are made with longevity in mind, and we use the best materials to make a long-lasting pair, even if the soles start to fail, any cobbler should be able to resole them without any issue.
We are glad to say that with a purchase over 130 USD, the shipping is completely free for the US, Canada and Mexico.
Once an order is placed the boots will start their manufacturing process, you can cancel your order within 24 hours out of your order, after these 24 hours the leather of your boots will be clicked, therefore your order has started.
The manufacturing takes between 2 to 3 weeks to complete, once your order is done, we will ship your product, and the shipping consist of 5 to 7 business days.
Your order should be in your hands between 3 to 4 weeks after you place your order.
Yes, we can ship to the US and Canada for free, and we can ship to Europe and other parts of the world for a small fee.
Once you have completed an order there will appear an option for it.
We do, we know that buying shoes online isn’t always as easy as it seems, we offer returns if your item applies to the return conditions, if you are interested in making a return please check our return policy here.
Right now we don’t offer sales on our pieces, as these were handmade and each product is under an On Demand system. This means we don’t have stock, we decided to make this system to be more responsible with the overproduction of goods and to value the artisans that manufacture each boot by hand.
View our sizing guide here.
Right now, we offer different widths in our comfort last, these last were are made to be comfortable so it only makes sense to offer different widths with them, this doesn’t apply to the dress last as the function of this last is completely different from the comfort last.
If there is an issue with your purchase after you've made your purchase please email us at orozcohandcrafted@gmail.com.
You may cancel your purchase within 24 hours of placing your order, please.